Privacy Policy
Privacy Policy
Pippi And Friends (we or us) is committed to protecting the privacy of our customers. This policy outlines how we collect, use, disclose, store, secure and dispose of your Personal Information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act).
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that can identify an individual. We collect the following types of Personal Information:
- Names
- Addresses
- Email addresses
- Phone numbers
We collect this information through our website [website address] and when you contact us via email (info@pippiandfriends.com.au).
We use your Personal Information for the following purposes:
- To process your orders and deliver our products
- To provide you with customer service and support
- To send you marketing communications (you can unsubscribe at any time)
- To improve our website and services
We will not collect Sensitive Information such as your race, religion, or health information.
Third Parties
We will only collect your Personal Information directly from you unless it is impractical to do so. If we receive your information from a third party, we will take reasonable steps to ensure you are aware of the information provided.
Disclosure of Personal Information
We may disclose your Personal Information in the following circumstances:
- To third-party service providers who assist us with operating our business (e.g., payment processors, shipping companies)
- As required or authorised by law
Security of Personal Information
We take reasonable steps to protect your Personal Information from misuse, loss, unauthorised access, modification, or disclosure. We store your information securely and destroy or de-identify it when it is no longer needed.
Access to your Personal Information
You have the right to access your Personal Information held by us and to update and/or correct it. To request access, please contact us at info@pippiandfriends.com.au. We will not charge you for access requests, but may charge a reasonable administrative fee for providing a copy of your information.
Maintaining the Quality of your Personal Information
We will take reasonable steps to ensure your Personal Information is accurate, complete and up-to-date. Please notify us if you believe your information is incorrect so we can update our records.
Policy Updates
This Policy may change from time to time and will be available on our website.
Privacy Policy Complaints and Enquiries
If you have any questions or complaints about our Privacy Policy, please contact us at:
Pippi And Friends
E: info@pippiandfriends.com.au